Frequentlyasked questions

We mean you can move through the space at your own pace and with the click of a mouse or the tap of a key. We recommend scheduling a demo to see how it works for yourself!

Your demo will cover a personalized walkthrough of what our platform offers. In 30 minutes, we'll cover key features, functionality, customizations and general information about how our team will work with yours, to develop and host your event.

Great! We’re excited to create the future with you on Vx360. Please submit an inquiry to hello@mvrk.co or through the contact form, and we’ll get down to the nitty gritty details and next steps with you.

Depending on the platform package you select, the timeline from kick-off to event is 6 to 8 weeks for templated events. Custom project timelines vary.

We offer a selection of standardized packages. For further details or to discuss what package best fits your needs and budget please contact us !

Based upon your event request, we’re happy to explore an event series with you. Please contact us to discuss further.

You can read more about customization on the explore page. If customization is a priority, we highly recommend speaking directly with our team about a completely unique and from scratch virtual event or experience.

Yes we can. Based on your specific ask or event needs, our team would be happy to discuss how best to approach a multi-time zone event on the platform.

Vx360 contains a variety of communication tools that include text and video. These tools can be limited depending on your preference.

There is no technical limitation on the number of users who can join an event, but we’d love to discuss expected attendee numbers to advise how to best utilize our sessions features, if applicable.

Incorporating multiple languages is possible, but we would need more info based on your event’s specific needs and programming scope. Best way to learn more about this is to contact us contact us.

Yes you can. We will need to review the location(s) with you and discuss details and various considerations surrounding data capture, security, and time zones, during the planning process.

Vx360 is optimized for desktop and mobile. While the application performs well across most browsers, it has been built to perform best through Google Chrome - so where possible it is best to use this for the ideal experience.

Other supported browsers include the latest versions of Firefox, Edge, Safari, and mobile versions of Safari and Chrome.

We do! A technical support plan is included in each package for the duration of your event or experience.

Yes, and we do require it depending on the usage of certain features.

Yes. Our development and production teams are happy to review with you the process for setting up a custom domain. However, this is only available as an add-on to premium packages.

We are following best practices for accessibility, however there are a lot of different forms of this. We’d love to discuss this more with you directly and specifically, so we can best provide or make recommendations.

Vx360 doesn’t require any separate plugins or downloads. We recommend users close out of any other programs they might be running on their device, and close additional browser windows or tabs for optimal performance.

Vx360 has its own proprietary data-tracking API. We’ll work with your event stakeholders to set up a real-time dashboard that can be viewed throughout and post-event. View more of our all-inclusive features here.

Please reach out to hello@mvrk.co with your question. We’ll be happy to help. Or might we suggest scheduling a demo?